Billing Team Members

Anne-Marie Ready

Billing Assistant

My role in the invoicing team is processing and fixing the electronic F4F invoices, which are mainly for Fuel and Crop Protection, inputting manual invoices and deferred ones. I also cover scanning and indexing two days a week.

I’ve worked at AF for just over 4 years now, and previously at Edmundson’s Electrical for 3 years and UEA for 21 years in Credit Control and Purchase Ledger.

In my spare time I’m a bit of a petrol-head, and you will find me at a racetrack either working, watching or driving around it. I also enjoy going to Classic car shows. I love walking my little Dachshunds, meeting friends for social events, eating out and travelling.

tracey dorling

Tracey Dorling

Senior Billing Assistant

I work as part of the Invoicing Team mainly validating and processing invoices received electronically from our suppliers to provide a timely service to both our members and suppliers attempting to ensure a smooth financial flow for the business.

On leaving school, far too many years ago, I somehow managed to begin a career in the construction industry as an estimator, more by luck than judgement, where I worked on elements of several large and prestigious projects, mostly in and around London, together with smaller local projects for almost 3 decades.  At the end of the noughties, I left the construction industry to try my hand at obtaining planning approval for small scale wind turbine projects, but when the wind was taken out of the turbine blades, I joined The AF Group Ltd, initially in the energy team and renewables, then moving across to the invoicing team, returning to my original rapport with numbers.

scott marrison

Scott Marrison

Senior Purchase Ledger & Billing Assistant

I enjoy working in the invoicing department, not just inputting the information but also dealing with both e-invoices and post scanning to keep the job varied

I have been working in administrative roles in various companies since 2007 with a small break in 2017 to go back into fire safety for a few months. I also have keen interest in safety have served on Health & Safety committees in three companies that I have worked for including the AF Group, having previously attended an IOSH course in 2015 with a previous employer and a refresher earlier this year with AF. At one of my previous employers, I was also a Fire Marshal pulling on my background in the fire safety industry, which is something that still interests me.

karen thurlow

Karen Thurlow

Sales Ledger & Billing Assistant

I work as part of the invoicing team inputting data and making sure invoices are correct. This must be done accurately to ensure both members and suppliers are billed correctly and in time.

Upon leaving school I spent 8 years with Aviva known then as Norwich Union providing customer services and that then leading on to dealing with accounts. I went to India for 4 weeks to train staff when the jobs went overseas. I then got made redundant and a friend recommended Anglia Farmers now AF group – I started briefly in invoicing before applying for a completely different role for me in the Arable inputs department in chemicals where I was for 8 years before moving back to invoicing where I felt the role was better suited to me.

loren balls

Loren Balls

Billing Specialist

I help steer the ships of both standard and electronic invoice processing. I solve any queries that come through, as well as looking at anomalies and corrections and helping the whole team.

From university, I worked in retail and made my way up to leadership role. This led me to apply for a payroll position at AF in 2017 but was offered a role in invoicing instead. I found that I really enjoyed this & when Harrier (our new order system) was introduced, became a superuser to help test the system. In 2019 I became Team Leader for the invoicing team and handling queries. I am the ‘go to’ for questions the team has and, if you asked, they would tell you I have a pretty good memory for most things, including the obscure ‘one-off’s’!

I have a keen interest in history, which ties in nicely with my love of all things mid-century including clothes, music, and cars. I enjoy spending time with my family & attending gigs & weekenders.

emily ward

Emily Ward

Billing Assistant

I work on the Electronic Billing side of the Invoicing Team processing fixing any invoices that come in via XML, these are mainly Fuel and AgChem invoices.

I started off working in the Insurance industry but after 6 years I decided it was time for a change to which I joined the AF Invoicing Team in 2016 and have never looked back. I began splitting my time between Standard and Electronic Billing using Esker but since returning from Maternity Leave, I have worked mostly on XML’s for Electronic Billing. In my past time I enjoy beach walks with my family, eating out and catching up with friends.

alison abbott

Alison Abbott

Senior Sales Ledger & Billing Assistant

Within the Invoicing Team my role is varied, I process invoices, however sometimes you must be a detective when suppliers omit vital information.  I correct AF invoices, working alongside the Sales Ledger Team. I also process and correct Samco invoices along with uploading into dimensions.

I started my Career as a Hairdresser, then marrying Ray, introducing my two boys, Chris, and Scott into the world, which lead to my 15 years in childcare obtaining my degree within my role as Nursery Manager. A change of career was needed and I found myself sitting at a desk rather than sitting on the floor.

I enjoy eating out and exploring our amazing county, although I can’t wait to explore some very hot countries again. I have a beautiful Granddaughter Sophia and a Grandson due to arrive end of January.