Vacancy: E-Commerce Sales Associate

Locale: Norfolk

E-Commerce Sales Associate

Mill Dairy Service – Norwich

Job details


Full job description

About us

Mill Dairy Service is a small business in Norwich. We are professional, agile and innovative suppling customers with agricultural, dairy & farming products all over the UK and Overseas

Our work environment includes:

  • Modern office setting
  • Growth opportunities

You will work alongside a small team to drive performance and sales. You will be involved in all aspects of a customer focussed role.

Previous experience in the industry is not essential but is advantageous, however, the desire to achieve the absolute best in customer service is.


  • Creating and maintaining product listings on our e-commerce platforms, including writing product descriptions, adding imagery, and ensuring accurate pricing and inventory information.
  • Maintenance of all e-commerce & social media platforms
  • Marketing of our services and products
  • Assisting in all store operating procedures such as sorting stock, stock rotation, deliveries, merchandising, pricing.
  • Liaising with the team to maximise online sales.
  • Creating picking lists, packing of shipments, and raising commercial invoices in accordance with requirements.
  • Payment processing and shipping requirements
  • Order processing and Packing
  • Receiving of goods and ensuring effective storage and stock control of product and stock rotation
  • Provide administrative support to the sales team, including but not limited to data entry, report generation, and document management.
  • Liaise with internal departments, suppliers and customers to ensure timely delivery of products and services to clients.
  • Assist in the preparation of sales proposals and presentations.
  • Follow up on sales leads and customer inquiries.
  • Maintain accurate and up-to-date records of customer interactions and sales activities.
  • Working as part of a small team
  • Provide the highest level of customer service & support

Other responsibilities may include

  • You will be asked to participate in the day to day tasks of the business which may not be limited to the above
  • Assist with stock takes as required

Personal profile

  • Good communication skills
  • Ability to work under pressure
  • Strong organisational skills
  • Excellent eye for detail
  • A passion for creativity
  • Excellent numeracy skills
  • A positive, can-do attitude and a willingness to learn

Job Type: Part-time

Salary: From £10.00 per hour

Expected hours: 24 per week


  • Company pension
  • On-site parking

Work Location: In person

Application deadline: 31/10/2023

Apply online here