Vacancy: E-Commerce Sales Associate

E-Commerce Sales Associate

Mill Dairy Service – Norwich

Job details

Part-time

Full job description

About us

Mill Dairy Service is a small business in Norwich. We are professional, agile and innovative suppling customers with agricultural, dairy & farming products all over the UK and Overseas

Our work environment includes:

• Modern office setting
• Growth opportunities

You will work alongside a small team to drive performance and sales. You will be involved in all aspects of a customer focussed role.

Previous experience in the industry is not essential but is advantageous, however, the desire to achieve the absolute best in customer service is.

Duties

• Creating and maintaining product listings on our e-commerce platforms, including writing product descriptions, adding imagery, and ensuring accurate pricing and inventory information.
• Maintenance of all e-commerce & social media platforms
• Marketing of our services and products
• Assisting in all store operating procedures such as sorting stock, stock rotation, deliveries, merchandising, pricing.
• Liaising with the team to maximise online sales.
• Creating picking lists, packing of shipments, and raising commercial invoices in accordance with requirements.
• Payment processing and shipping requirements
• Order processing and Packing
• Receiving of goods and ensuring effective storage and stock control of product and stock rotation
• Provide administrative support to the sales team, including but not limited to data entry, report generation, and document management.
• Liaise with internal departments, suppliers and customers to ensure timely delivery of products and services to clients.
• Assist in the preparation of sales proposals and presentations.
• Follow up on sales leads and customer inquiries.
• Maintain accurate and up-to-date records of customer interactions and sales activities.
• Working as part of a small team
• Provide the highest level of customer service & support

Other responsibilities may include

• You will be asked to participate in the day to day tasks of the business which may not be limited to the above
• Assist with stock takes as required

Personal profile

• Good communication skills
• Ability to work under pressure
• Strong organisational skills
• Excellent eye for detail
• A passion for creativity
• Excellent numeracy skills
• A positive, can-do attitude and a willingness to learn

Job Type: Part-time

Salary: From £10.00 per hour

Expected hours: 24 per week

Benefits:

• Company pension
• On-site parking

Work Location: In person

Application deadline: 31/10/2023

Apply online here